Privacy Policy

iGarden Vision (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store, and protect your personal information when you visit our website at igardenvision.co.uk or interact with our services.

The data controller responsible for your personal data is:

We may collect and process the following categories of personal data:

• Contact information: Name, email address, phone number, and postcode provided via our quote request form or garden design quiz.
• Project details: Information about your garden requirements, preferences, and budget ranges submitted through our forms.
• Browsing data: IP address, browser type and version, operating system, referral source, pages visited, duration of visit, and navigation paths.
• Cookie data: Information collected through essential and optional cookies as described in section 9 below.

We use the personal data we collect for the following purposes:

• To process and respond to your quote requests and enquiries.
• To send you confirmation emails and relevant correspondence via our email delivery provider, Resend.
• To match you with approved installers in your area where applicable.
• To improve our website, services, and user experience.
• To respond to general enquiries submitted through our contact channels.
• To comply with legal obligations where required.

We process your personal data under the following lawful bases as defined by the UK GDPR:

• Consent (Article 6(1)(a)): When you voluntarily submit your personal information through our quote request form, garden quiz, or contact form, you consent to the processing of that data for the stated purposes.
• Legitimate interest (Article 6(1)(f)): We have a legitimate interest in processing your data for service delivery, improving our website, and ensuring the security of our systems, where this does not override your fundamental rights and freedoms.

We share your data with the following third-party processors who act on our behalf under appropriate data processing agreements:

• Resend: Email delivery service used to send confirmation emails and correspondence related to your enquiries and quote requests.
• Vercel: Website hosting and infrastructure provider. Your browsing data may be processed by Vercel in order to serve the website to you.
• Analytics providers: If analytics cookies are enabled with your consent, anonymised usage data may be processed to help us understand how visitors use our site.

We do not sell, trade, or rent your personal data to any third parties. Data is only shared as necessary to deliver the services described above.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Quote submissions and enquiry data: Retained for a maximum of 24 months from the date of submission, after which it is securely deleted.
• Analytics data: Anonymised and aggregated. No personally identifiable information is retained in analytics records.
• Cookie consent preferences: Stored locally on your device and retained until you clear your browser data or update your preferences.

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to erasure: You have the right to request that we delete your personal data where there is no compelling reason for its continued processing.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to data portability: You have the right to request that we transfer your personal data to another organisation or directly to you, in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest.

To exercise any of these rights, please contact us at info@igardenvision.co.uk. We will respond to your request within one month of receipt.

Our website uses cookies to ensure it functions correctly and to enhance your experience. Cookies are small text files placed on your device when you visit our site.

Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off. They include session cookies and consent preference cookies that remember your cookie choices. These do not require your consent under UK GDPR as they are essential to the operation of the site.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. Analytics cookies are optional and are only set with your explicit consent. You can manage your preferences at any time using our cookie consent banner.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the revised policy.

Last updated: February 2026

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

If you are not satisfied with our response or believe we are processing your personal data in a way that is not compliant with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):